Cuba-Flights.co.uk is owned and operated by Cuba Travel Network. Cuba Travel Network is committed to protecting your privacy, and taking its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.

Use of Customer Information

Information required to process your booking
We require certain information to allow us to process your flight booking. This includes your name, address, telephone number, and email address, as well as your credit or debit card number and expiry date. We also need to know all the names of the passengers traveling.

Cuba Travel Network passes personal data, which includes information about your method of payment and flight booking, to the credit or debit card company that issued the card with which you made your booking.

This information allows us to process your flight booking and to send you confirmation of your booking by email or post. We ask for your telephone number so that we can contact you urgently is there is a problem with your reservation.

We may occasionally use the information we collect to notify you about new Cuba Travel Network services and special offers we think you may find valuable. If you would prefer not to receive this information through your door, please call or email us.

Cuba Travel Network email update service
By joining the Cuba Travel Network email update service, we will email you our latest news and information regarding special offers. For example, we will often give advanced notice of our fantastic sales, so that you can be amongst the first to pick up a great bargain! You will need to provide us with your name, email address, preferred departure airport and email format, if you wish to subscribe to this service. You can opt out at any time by sending an email.

Competitions/campaigns
When you enter an Cuba Travel Network competition or other promotional offer, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.

Occasionally we ask you to email us with your opinion on a particular subject, and may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.

Site Tracking
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to Cuba Travel Network.com. This software does not enable us to capture any personally identifying information.

Security to Protect your Information
When you book a flight, we offer the use of secure server software (SSL version ) which encrypts all information you input before it is sent to us. When you place orders we offer the use of a secure server.

Furthermore, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Cookies
Cookies are small pieces of information that are stored by your browser on your computer's hard drive, and enable Cuba Travel Network to provide features such as remembering your address, so that you don't have to re-enter it each time you make a booking (this service is opt-in). Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Even without a cookie you can use most of the features on the web site. Our cookies do not contain any personally identifying information.

Disclosure to Third Parties
Cuba Travel Network does not sell, trade, or rent your personal information to others. We never disclose information about a passenger to any other person or organisation without your consent unless there is an emergency situation that requires it or we are legally required to do so.

Cuba Travel Network reserves the right to pass your information on to trustworthy third parties that we use for the provision of certain services, for instance allowing Cuba Travel Network customers to book hotels and car hire services quickly and easily by transferring details from the Cuba Travel Network booking form to our partners' booking forms. If a subsequent booking is not made with our partner, the personal information transferred is automatically deleted.

Cuba Travel Network passes your personal data onto the Cuban Aviation Authority for the purposes of insuring compliance with and the enforcement of their regulations.

Cuba Travel Network may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Your Consent
In using the Cuba Travel Network web site, you consent to the collection and use of this information by Cuba Travel Network in the ways described above.

If you have any further questions about our privacy policy or its implementation, please contact us.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.